Innovative Cloud Customer Experience Technology
ipSCAPE creates innovative cloud-based business communication, call centre software and customer experience technology that is feature-rich, scalable and offers powerful integration capabilities.
Designed and developed in Australia, ipSCAPE powers the multi-channel communications of leading business, enterprise and government organisations. All the channels are native to the ipSCAPE application so you don’t have to worry about complex integrations or expensive add-ons
Feature Rich. Scalable. Powerful.
Contact Centre Solutions for Growth
ipSCAPE provides solutions to help businesses achieve their goals. Whether it is increasing sales, improving customer service or achieving compliance, our contact centre software platform can help your business grow.
Sophisticated dialler and lead management tools to optimise the performance of your contact centre and convert more sales.
Multi-channel communication options for your business to bring your customer experience strategy to life.
Quality Assurance, call recording and PCI Payment tools to achieve contact centre compliance objectives.
Build resilient contact centres with business continuity options that are flexible and robust.
Reach more donors, raise more funds. Powerful tele-fundraising tools for charities.
Reach more contacts and report outcomes more efficiently.
Provide unparalleled customer support experiences for help desks.
Building trusted partnerships with our clients
"We have trusted ipSCAPE Cloud Contact Centre software for over 10 years, to give us the flexibility and tools we need to create amazing customer experiences."
Operations Director APAC – Laithwaite’s Wine
Advanced Integration Capabilities
Our multi-channel cloud contact centre technology integrates with a range of applications to help optimise business processes and generate strategic customer insights. Easily integrate with a range of CRMs, Business Intelligence and Workforce management tools