Create Engaging Customer Experiences

Cloud Contact Centre and communication technology that improves customer experience, increases employee productivity, and maximises sales revenue.

Innovative Cloud Customer Experience Technology

ipSCAPE creates innovative cloud-based business communication and customer experience technology that is feature-rich, scalable and offers powerful integration capabilities

Designed and developed in Australia, we are proud to be powering the multi-channel communications of leading business, enterprise and government organisations  

Feature Rich. Scalable. Powerful.

Solutions for Growth 

ipSCAPE provides solutions to help businesses achieve their goals. Whether it is increasing sales, improving customer service or achieving compliance, our platform can help your business grow

Advanced Integration Capabilities

Our multi-channel communication technology integrates with a range of applications to help optimise business processes and generate strategic customer insights

Teams

Salesforce

Dynamics

Zendesk

Power BI

ServiceNow

Payments

Speech Analytics

Yellowfin

WFM

Microsoft Partner

ipSCAPE is a proud to be a Microsoft partner and one of the first contact centre technology platforms to be built on the Microsoft Azure for cloud infrastructure, bringing paralleled capacity, security and performance 

Powerful Telephony for Microsoft Dynamics 365

ipSCAPE CTI Adaptor for Microsoft Dynamics 365 empowers users to create more personalised customer experiences through telephony integration.

Power the Collaborative Contact Centre with Microsoft Teams

Use Microsoft Teams to power connectivity for your Cloud Contact Centre. Create a collaborative contact centre by combining ipSCAPE’s powerful cloud contact centre technology with the unified communication features of Microsoft Teams.

Building trusted partnerships with our clients 

"A simple to use tool that gives us the flexibility and tools we need to create amazing customer experiences."

Operations Director APAC – Laithwaite’s Wine 

Would you like to know more about ipSCAPE?