Create Engaging Customer Experiences

Cloud Contact Centre software and business communication technology that increases employee productivity, builds customer loyalty and maximises sales revenue

Innovative Cloud Customer Experience Technology

ipSCAPE creates innovative cloud-based business communication, call centre software and customer experience technology that is feature-rich, scalable and offers powerful integration capabilities.

Designed and developed in Australia, ipSCAPE powers the multi-channel communications of leading business, enterprise and government organisations. All the channels are native to the ipSCAPE application so you don’t have to worry about complex integrations or expensive add-ons

Feature Rich. Scalable. Powerful.

Contact Centre Solutions for Growth

ipSCAPE provides solutions to help businesses achieve their goals. Whether it is increasing sales, improving customer service or achieving compliance, our contact centre software platform can help your business grow.

Microsoft Partner

ipSCAPE is proud to be a Microsoft partner and the first Australian contact centre technology platform to be built on the Microsoft Azure for cloud infrastructure, bringing unparalleled capacity, security and performance 

Powerful Telephony for Microsoft Dynamics 365

ipSCAPE CTI Adaptor for Microsoft Dynamics 365 empowers users to create more personalised customer experiences through telephony integration.

Power the Collaborative Contact Centre with Microsoft Teams

Use Microsoft Teams to power connectivity for your Cloud Contact Centre. Create a collaborative contact centre by combining ipSCAPE’s powerful cloud contact centre technology with the unified communication features of Microsoft Teams.

Building trusted partnerships with our clients 

"We have trusted ipSCAPE Cloud Contact Centre software for over 10 years, to give us the flexibility and tools we need to create amazing customer experiences."

Operations Director APAC – Laithwaite’s Wine 

Advanced Integration Capabilities

Our multi-channel  cloud contact centre technology integrates with a range of applications to help optimise business processes and generate strategic customer insights. Easily integrate with a range of CRMs, Business Intelligence and Workforce management tools

Teams

Salesforce

Dynamics

Zendesk

Power BI

ServiceNow

Payments

Speech Analytics

Yellowfin

WFM

Would you like to know more about ipSCAPE?