Australian Call Centre Software
Call Centre Software that provides your customer service and sales team with powerful multi channel capabilities and enterprise grade voice
Call Centre Technology – Powering Australian Customer Service
Ensure your Call Centre is supported by award-winning Australian technology with enterprise-grade call quality, on-shore support and redundancy for your inbound and outbound calls.
Feature Rich
A full multi-channel contact centre technology solution that contains all the features you need. Intelligent IVR functionality to serve and route customers and outbound features such as a dialler all come standard in our solution
Scalability and Performance
Australian Call Centre software that scales with your business. Create new users easily, adjust campaigns for performance and access powerful live reports and wall boards. We work with leading telcos to provide enterprise-grade call quality for a reliable call centre solution
Enable Remote Work
ipSCAPE enables your Call Centre to be fully remote. Agents just need an internet browser and a headset to make and receive calls. Our cloud call centre software provides your business with a work from home solution for business continuity
Trusted by Australian Call Centres
Customers still rely on phone support when searching for customer service. Managing phone support can be complex without the rgith call centre technology. ipSCAPE is Australian call centre software that is trusted by leading business and government organisations to power communication with customers. Our solution is designed and developed in Australia with data sovereignty options for customers.
Australian Call Centres trust ipSCAPE call centre software to drive sales, improve customer service and create great customer experiences.
Trusted by global companies
“ipSCAPE are easy to work with and we have trusted their contact centre technology to power our customer communications for over 8 years.” – Head of Operations BPO
Contact us to find out how ipSCAPE Call Centre Software can help your business
Award Winning Australian Contact Centre Technology
Frost and Sullivan has recognised ipSCAPE as a leader in enabling technology for 2020.
ipSCAPE’s call centre software helps organisations:
- Track Sales Activity
- Measure Contact Rates
- Improve Customer Service
- Enable Remote Working
