Australian Cloud Contact Centre Technology

Designed and developed in Australia, powerful contact centre capabilities that are trusted globally

Contact Centre Technology – Built and Supported in Australia

Contact Centres around the world trust ipSCAPE to power their customer experiences. For over 15 years ipSCAPE’s Award winning contact centre technology has help businesses communicate with their customers through calls, web chat, email and sms.

Feature Rich

A full multi-channel contact centre technology solution that contains all the features you need. Intelligent IVR functionality to serve and route customers and outbound features such as a dialler all come standard in our solution.

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Scalability and Performance

Australian Cloud Contact Centre technology that scales with your business. Add licences easily from your workspace and adjust campaigns to maximise performance with access to all the tools you need!

Integrate with your Business Tools

Integrate your contact centre with other business tools including Business Intelligence, Data Analytics, Workforce Management and CRMs such as Salesforce, Zendesk, ServiceNow and Microsoft Dynamics 365

Powering Australia’s Leading Contact Centres

ipSCAPE is trusted by leading business and government organisations to power communication with customers. Our solution is designed and developed in Australia with data sovereignty options for customers.

Australian Call Centres trust ipSCAPE to drive sales, improve customer service and create great customer experiences.

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ipSCAPE is trusted by government to power communications with customers

Trusted by global companies

Australian Catholic University
British Telecom
Laithwaites Wine
Red Equifax

“ipSCAPE are easy to work with and we have trusted their contact centre technology to power our customer communications for over 8 years.” – Head of Operations BPO

Contact us to find out how ipSCAPE can power your Contact Centre

Award Winning Australian Contact Centre Technology 

Frost and Sullivan has recognised ipSCAPE as a leader in enabling technology for 2020.

ipSCAPE’s cloud contact centre technology helps organisations:

  • Track Sales Activity
  • Measure Contact Rates
  • Improve Customer Service
  • Enable Remote Working

Cloud Contact Centre Award ipSCAPE