10 Seats today. 100 Seats tomorrow. Quick and Seasonal Scalability
Experience powerful contact centre software that is flexible and has the ability to adapt to seasonal peaks.
Feature-rich Contact Centre Software
Our feature-rich contact centre solution includes powerful features such as:
Outbound Dialler
The Outbound Dialler improves contact rates, only connecting agents when a customer answer their phone. A Dialler increases agent productivity and improves sales conversions for your call centre.
Conversion Analytics
Our simple, easy-to-use analytics programs allows all call recordings from your contact centre to be analysed in real-time to identify key words, phrases or emotions.
Call Recording
Call recording is a standard element of ipSCAPE’s solution and can assist with compliance and quality controls for your call centre. Call recordings can be accessed as soon as a call has been wrapped.
Add new agents easily
Easy to use tools enable you to have control over your contact centre. ipSCAPE’s flexible pricing model ensures your business only pays for what it uses.
Trusted by global companies
ipSCAPE helped us develop a truly scalable customer service model for our contact centre. If demand increases in one area of our business, ipSCAPE allows us to quickly mobilise teams around the country or across the globe in order to help our customers
Luke Kennedy Service Delivery Manager, Equifax
Contact us to find out how we can drive your Sales performance
Create a scalable cloud contact centre easily.
We understand that you need technology that can grow with your business. ipSCAPE is a true cloud contact centre solution that is easy to set up.
Simply using ipSCAPE in a browser and a headset and you are ready to service your customers through Voice, Web Chat, Email and SMS.
Experience our revolutionary contact centre software today.