Move Your Contact Centre to the Cloud
Digitally transform your on-premise contact centre solution with ipSCAPE’s Cloud Customer Experience Solution.
Moving to the cloud made easy
ipSCAPE has a local team of contact centre experts who can support and assist your migration to the cloud. Feature-rich, scalable and advanced integration capabilities the ipSCAPE solution has all your need to digitally transform your contact centre. Our consultants will guide you through the process to achieve the outcomes you need.
Contact Centre Assessment
We start with an assessment of your business mapping out the requirements and workflows including Calls, IVR, Email Templates, Scripts and Reports
Design Implementation Plan
After understanding the requirements for your contact centre we design an implementation plan to create all the necessary queues and workflows. Our professional training team will then come onsite to ensure your contact centre is ready to go live
Utilising the feature-rich ipSCAPE platform, we work with you to refine your implementation and help you create the optimal customer experience for your customers.
Feature rich, easy to implement and maintain
The ipSCAPE workspace also has self-service customisation tools so you have the power to adjust your Phone, Web Chat, SMS and Email campaigns as necessary.
Trusted by global companies
“ipSCAPE was an integral part of our digital transformation journey. Moving our contact centre technology to the cloud was a smooth and easy process. ipSCAPE ensured all our workflows were created on the new platform with minimal disruption to our business.”
Contact us to find out how we help you move to the cloud
Ready to move your Contact Centre to the Cloud?
Complete the form for an obligation free consultation with a member of our team.
We have helped businesses of all sizes and industries digitally transform their contact centre.
Let us help you move to the cloud.
Contact us today!