Technology Partners

ipSCAPE teams with leading technology partners to provide the best possible customer experience.

Microsoft Teams is a communication tool to help people chat, meet, call, and collaborate.

ipSCAPE has partnered with Microsoft Teams to bring a complete solution for modern business communications. As a Microsoft Partner, ipSCAPE can provision Microsoft Teams in your business to enable complete remote working capabilities for your contact centre and back-office staff.

Microsoft Dynamics 365 is a set of intelligent business applications that helps entire businesses deliver greater results through predictive, AI-driven insights.

ipSCAPE CTI Adaptor for Microsoft Dynamics 365 empowers users to create more personalised customer experiences through telephony integration.

ipSCAPE is a Salesforce Partner.

Salesforce is a customer relationship management solution that brings customers and companies together. It is one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. 

Users can complete their Salesforce experience by enabling voice within their instance through the ipSCAPE CTI Adaptor.  

ipSCAPE is a ServiceNow Partner.

ipSCAPE’s CTI Adaptor for ServiceNow enables companies to bring sophisticated voice calling and routing capabilities to their instance for better customer service.

ServiceNow delivers digital workflows that create great experiences and unlock productivity; making the world of work, work better for people.

   

Macquarie Cloud Services provides certified experts to help provide managed servers, Private clouds, Hybrid clouds, and Virtual Data Centres to Australian businesses. 

ipSCAPE have partnered with Macquarie Cloud Service to set up an Azure Cloud instance in Australia.

The Zendesk customer service and engagement platform is powerful and flexible, and scales to meet the needs of businesses. They aim to make better experiences for agents, admins and customers. 

Users can complete their Zendesk experience by enabling voice within their instance through the ipSCAPE CTI Adaptor.  

Wildix is a multinational company that develops browser-based Unified Communications solutions and VoIP products, aimed at small and medium businesses. 

ipSCAPE partners with Wildix in UK and Europe to offer a complete contact centre and unified communications experience. 

Payshield create online and phone payment technology as well as data source protection and fraud prevention solutions. 

ipSCAPE provides PCI DSS compliant payment solutions for clients through providers such as Payshield 

Ingram Micro is the world’s largest distributor of computer and technology products. Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics and mobility solutions, technical support, financial services and product aggregation and distribution. 

Become a partner