The world around us is becoming more complex and challenging by the day. That provides manifold challenges – and opportunities – for today’s organisations. The Law of Requisite Variety was first stated by cybernetics pioneer Ross Ashby, who most concisely stated the...
I’m currently at the 2012 International Outsourcing Summit (IOS) being held this week in downtown Manila, Philippines. It’s an exciting time to hold the event in this country, with rapid growth expected in the next 5 years. Just last month the Straits Times claimed...
