Platform Engineer (Azure)

Join our growing SaaS company!  With the recent deployment of our platform on Microsoft Azure and our Strategic Partnership with Microsoft, ipSCAPE is poised for incredible growth and so we are expanding our fantastic Development Team in Sydney.  Get to know us  ...
Make the most of your CRM with Contact Centre Software

Make the most of your CRM with Contact Centre Software

CRM vs Contact Centre Software   Companies need the right tools and technologies to provide exceptional customer service that sets them apart from their competitors. Contact centre technology is a crucial tool for facilitating customer engagements and improving...
ipSCAPE joins DTA Cloud Marketplace as a Preferred Supplier

ipSCAPE joins DTA Cloud Marketplace as a Preferred Supplier

The Federal Government’s Digital Transformation Agency (DTA) has launched its new Cloud Services Marketplace. DTA’s marketplace provides government agencies with a list of preferred suppliers for cloud consulting and cloud technology services to meet their complex...
Call Centre vs Contact Centre: Everything You Need to Know

Call Centre vs Contact Centre: Everything You Need to Know

 Although call centres and contact centres are distinctly different, the two terms are often used interchangeably. Call centres use voice as the sole communication channel to service inbound and outbound phone calls. Alternatively, contact centres offer a range of...