Imagine this: You call an organisation; a brief moment of static silence before you hear – “Hell–o” – the muffled, robotic voice begins to read the options. “Press 1 for Sales, 2 for Support, 3 for Accounts” The audio skips as the options are listed. You...
Workplaces across the world have needed to adjust their policies and processes to ensure they create a COVID–safe environment for employees. The Australian government has provided guidelines for businesses to ensure they are reducing the risk of...
