Quality Assurance Engineer (Entry-level)

Posted: 12 September 2022

About ipSCAPE

ipSCAPE is a cloud-based Software as a Service (SaaS) company with its head office in North Sydney and a large national presence servicing multiple government and enterprise clients across Australia. In addition, the company has expanded via international partners who distribute ipSCAPE software to clients in over 30 countries throughout Asia and Europe.

ipSCAPE offers multi-channel customer experience technology with feature-rich solutions and advanced integration capability with leading CRM and Business Intelligence applications. This functionality enables our clients to provide an exceptional customer experience in both sales and service environments and to generate strategic insights in customer management. The ipSCAPE platform also leverages AI-based technology and intelligent algorithms at the core of applications such as our Virtual Agent Voice and Predictive Dialler.


Are you a passionate 3rd year Uni Student or Graduate who is interested in starting their career in Software Quality Engineering? We want to hear from you!

  • Paid Role
  • 3rd year Student (min 30hrs per week) or Graduate (Full-Time)
  • Location: North Sydney Office

Role Overview

As a QUALITY ASSURANCE ENGINEER, you will have the opportunity to conduct hands on manual and automation testing activities across ipSCAPE to meet design and documentation specifications in an agile environment. This role will work in a collaborative environment alongside the Quality Assurance, Software Engineering, Platform and Client Support team.

Minimum Requirements

  • Be able to work a min of 30 hours per week
  • Be a citizen of, or hold permanent residency in, Australia or New Zealand; or
  • Hold a valid 24-month graduate visa and are eligible to work in Australia
  • Be at least in your third year of university studies (bachelor’s degree or higher)
  • Have graduated in the last three years
  • An excellent communicator
  • Passionate about a career in technology
  • Ability to work onsite in our North Sydney office


  • Support end-to-end manual and automation activities
  • Contribute to automation and manual test case scenarios
  • Contribute to test plans generating test scripts and test data
  • Execute, monitor and analyse test results against application performance
  • Prepare and circulate test progress report and test summary report
  • Collaborate with engineers to help resolve issues identified during testing and provide support for production releases

Ideal Skillset

  • GITHUB experience
  • Programming / coding skills
  • Understand the Software Lifecycle
  • Fast learner with an ability to adapt techniques based on requirements
  • A creative mindset – and the ability to approach a problem creatively
  • Good communications skills, both written and verbal
  • Keen eye for details with the ability to critically think
  • A proactive and positive learning mindset

    Desirable Skills

    • Contact Centre business knowledge
    • Understanding of how to perform different types of testing such as manual & automation testing
    • Exposure to automation testing tools e.g Cypress / Selenium Web driver

    Perks & Benefits

    • To work with one of Australia’s Best Places to Work
    • The opportunity to build and lead a testing capability that’s critical to the business
    • Paid, on-the-job experience in a reputable company
    • A strong foundation in all aspects of quality engineering and emerging technology
    • Gain industry-recognised Microsoft certifications, including specialisations in Cloud skills as part of the Azure Administrator Certification Track
    • Training, mentoring and development opportunities
    • Career progression to explore different parts of our business
    • Social and Fitness Wellbeing initiatives
    • Active Internal Social club – monthly social events
    • An open, inclusive and collaborative Work Culture where ideas are shared
    • Employee Assistance Program

      Personal details

      Application documents