News
Read the latest ipSCAPE news
Dynamic Business – Let’s Talk: Artificial Intelligence
Artificial Intelligence (AI) has the power to completely transform the way we do things, personally and in business. Simon Daniels, Sales Director at ipSCAPE discusses the natural fit between AI and customer service. Artificial Intelligence (AI) tools seem like a...
Dynamic Business – Let’s talk: New Year
A New Year brings renewed energy for the upcoming year and invigorated sales opportunities. Eamon Ridgway, National Strategic Manager at ipSCAPE explains the importance of technology in driving improved sales performance. The new year is a great time to build your...
Dynamic Business – Let’s talk: End-of-year sales
Christmas is a critical time for small businesses which can really stretch the capacity of the sales team, so it is important to have customer support technology that ensures you never miss a sale. Eamon Ridgway, National Strategic Manager at ipSCAPE provides...
Dynamic Business – Let’s talk: Recruitment
Hiring the wrong person, at any stage of business, can be extremely detrimental and costly in a number of ways that aren’t only financial. Melissa Hyland, ipSCAPE's HR Manager at ipSCAPE discusses the essential items businesses need when hiring people. Hiring...
Dynamic Business – Let’s talk: Social media
When used strategically, social media can be highly effective in building brand loyalty and driving sales. Alison Lee, Head of Marketing at ipSCAPE provides insights into the importance of understanding your audience. Social Media is a powerful communication...
Dynamic Business – Let’s talk: Diversity
A diverse team and environment can create greater opportunities for creative thinking and fosters an overall company value of inclusion. Melissa Hyland, ipSCAPE's HR Manager states that culture is driven from the CEO down in an organisation. At ipSCAPE, we believe...
Dynamic Business – Let’s talk: Networking
Networking provides opportunities for individuals to expand their career and business. Eamon Ridgway, National Strategic Manager discusses the tactics ipSCAPE takes to improve networking results. Networking is extremely important for any business that wishes to...
Dynamic Business – Let’s talk: New tech
Every business, and every person for that matter, uses technology in some way on a daily basis. Simon Daniels, Sales Director at ipSCAPE discusses the process ipSCAPE uses to implement new technology for businesses. ipSCAPE helps numerous businesses embrace new...
Dynamic Business – Let’s talk: HR
When on the hunt for a new team member, is it better to look for someone to fit the team environment or to chose the best person suited for the role? Fiona Boyd, CEO at ipSCAPE discusses the ideal candidates for an organisation. At ipSCAPE, we consider people...
Dynamic Business – Let’s talk: Competition
Competition is a constant consideration for all businesses. Simon Daniels, Sales Director at ipSCAPE discusses the importance of communication with customers and prospects for continuous engagement. Contact Centre Technology has an average lifespan of 5-7 years,...
Dynamic Business – Let’s talk: Marketing
Positioning your product correctly makes the difference to the success of a marketing plan. Alison Lee, Head of Marketing at ipSCAPE talks about the importance of this. It is important to get the positioning of your product right in market, especially if the way...
Dynamic Business – Let’s talk: Startups
Everyone wants to know the special ingredients needed to make a startup succeed. Fiona Boyd, CEO of ipSCAPE provides her insights into building startup success. Having the right product, the right market opportunity and the right team to execute is essential to...