News

Hiring the wrong person, at any stage of business, can be extremely detrimental and costly in a number of ways that aren’t only financial. Melissa Hyland, ipSCAPE's HR Manager at ipSCAPE discusses the essential items businesses need when hiring people.     Hiring...

When used strategically, social media can be highly effective in building brand loyalty and driving sales. Alison Lee, Head of Marketing at ipSCAPE provides insights into the importance of understanding your audience.    Social Media is a powerful communication...

A diverse team and environment can create greater opportunities for creative thinking and fosters an overall company value of inclusion. Melissa Hyland, ipSCAPE's HR Manager states that culture is driven from the CEO down in an organisation.    At ipSCAPE, we believe...

Networking provides opportunities for individuals to expand their career and business.  Eamon Ridgway, National Strategic Manager discusses the tactics ipSCAPE takes to improve networking results.    Networking is extremely important for any business that wishes to...

Every business, and every person for that matter, uses technology in some way on a daily basis. Simon Daniels, Sales Director at ipSCAPE discusses the process ipSCAPE uses to implement new technology for businesses.     ipSCAPE helps numerous businesses embrace new...

When on the hunt for a new team member, is it better to look for someone to fit the team environment or to chose the best person suited for the role?  Fiona Boyd, CEO at ipSCAPE discusses the ideal candidates for an organisation.    At ipSCAPE, we consider people...

Competition is a constant consideration for all businesses. Simon Daniels, Sales Director at ipSCAPE discusses the importance of communication with customers and prospects for continuous engagement.     Contact Centre Technology has an average lifespan of 5-7 years,...

Positioning your product correctly makes the difference to the success of a marketing plan. Alison Lee, Head of Marketing at ipSCAPE talks about the importance of this.    It is important to get the positioning of your product right in market, especially if the way...

Everyone wants to know the special ingredients needed to make a startup succeed. Fiona Boyd, CEO of ipSCAPE provides her insights into building startup success.    Having the right product, the right market opportunity and the right team to execute is essential to...

12 October 2016 Australian cloud contact centre pioneer ipSCAPE has been selected as the recipient of the 2016 Frost & Sullivan Australia Cloud Contact Centre Vendor of the Year award. The award, which will be presented to ipSCAPE at an awards ceremony in Sydney...

Australian cloud contact centre provider ipSCAPE today announced a strategic partnership with telkomtelstra* that will see ipSCAPE’s omni-channel technology power telkomtelstra’s cloud contact centre solution in Indonesia. Telkomtelstra will resell ipSCAPE’s cloud...

ipSCAPE attributes growth to a differentiated cloud product in a high growth Asia market. ipSCAPE today announced that it ranked Number 398 on the Deloitte Technology Fast 500™ Asia Pacific 2013, a listing of the 500 fastest growing technology companies in Asia...