Fundraising
Achieve your fundraising goals with powerful engagement tools to improve reach and build donor loyalty
Improve Tele-fundraising Performance
ipSCAPE is a Cloud Communication tool to help you reach donors more effectively through tele-fundraising, web chat engagement, email and SMS.
Fundraising goals are easier to achieve with features such as:
- Outbound Dialler
- List Weighting
- Lead Management tools
- CRM Integration
- PCI DSS Compliant payments
- Reporting
Real-Time Reporting
ipSCAPE’s real-time dashboards and reporting tracks your fundraising campaign performance against target.
ipSCAPE integrates with leading Business Intelligence tools to provide endless reporting capabilities, creating greater value and insight into your fundraising initiatives.
Take Secure Payments Over the Telephone
ipSCAPE enables Fundraising organisations to take secure payments for once-off and recurring donations.
ipSCAPE Pay is financial institution agnostic and can be set up easily with over 14 merchant gateways already integrated.
Features to help you achieve your fundraising revenue targets
Connect to more prospects to maximise your fundraising revenue opportunities.
Customised Reports
Receive sophisticated, fully customisable, unlimited reports and dashboards. This gives you greater insights into your fundraising targets.
CRM Integration
Integrate your CRM and record all outbound interactions, providing the latest information for agents, including historic donor data.
Central Source of Information
Connect your Business Intelligence analytics tools with outbound customer applications to provide your agents with full access to donor and volunteer information.
List Weighting
Maximise donor conversion rates by blending multiple calling lists. You can boost fundraising opportunities by using several lists per campaign and multiple phone numbers per lead.
Outbound Dialler
ipSCAPE’s dialler options: Progressive, Preview, Power and Predictive diallers, improve fundraising efforts.
Agent Assisted Payments
Give donors their choice of payment method. Credit card payments can be made over the phone with an agent, or self-service through an IVR.