Pricing

Find the right plan for your organisation
Our flexible pricing is designed to cater to your business requirements

Teams Contact Centre

Bring the Power of Contact Centre to Microsoft Teams

From

$99

Monthly/AUD (ex GST) + Support Charges

  • Inbound
  • IVR
  • Callbacks
  • Call Recording
  • Reporting

Inbound

Create exceptional customer service experiences

From

$139

*Usage pricing available upon request

Monthly/AUD (ex GST) + Support Charges

  • Inbound
  • IVR
  • Callbacks
  • Scripts
  • Call Recording
  • Live Reports
  • Wallboards
  • Priority Routing
  • Maintain Position in Queue
Most Popular

Multichannel + Outbound + Add-ons

Maximise sales and improve contact rates

From

$159

*Usage pricing available upon request

Monthly/AUD (ex GST) + Support Charges

  • Everything in Lite, plus
  • Advanced Scripting
  • Outbound
  • Predictive Dialler
  • Preview Dialler
  • Surveys
  • Quality Assurance
  • Web Chat
  • Email
  • SMS

Multichannel + Outbound + Add-ons + Speech Analytics

Leverage AI to better understand your customer conversations

From

$189

*Usage pricing available upon request

Monthly/AUD (ex GST) + Support Charges

  • Everything in Essentials, plus
  • Speech Analytics

Need to customise a solution?

None

Call us

None

None
  • Virtual Agents
  • Speech Analytics
  • WFM
  • AI Bots
  • PCI Payments
  • Business Intelligence

*Pricing is subject to Terms and Conditions. Minimum contract terms apply. Minimum usage commitments, implementation costs and support charges apply.

Securely hosted on Microsoft Azure Cloud

*Available with selected plans

Not sure which plan is right for you?

Contact the ipSCAPE team today.