Business Continuity
Continue serving your customers throughout any uncertainty with a true cloud contact centre experience that allows your agents to work from anywhere.
Bolster your Capabilities in Times of Uncertainty
ipSCAPE is a true cloud contact centre solution. In times of uncertainty, whether it is a global health crisis or any other emergency, cloud technology enables your call centre to quickly transition to a work from anywhere model and remain operational.
Enable Work from Anywhere – Fast!
Being in the cloud has major advantages, including enabling a remote workforce quickly. We have helped businesses enact their recovery plans and move to a cloud contact centre and communication environment in less than 24 hours!
Protect your business and ensure continued operations in any circumstance with ipSCAPE’s quick and efficient operational deployment. The solution is scalable to meet growing demands.
Easy to use features to give you control
ipSCAPE has the features you need to take control of your business communications including:
- Emergency Response workflows
- Play Announcement features
- Routing controls
- Reporting for monitoring and coaching
- Continuity of internal business communications through direct routing with Microsoft Teams
Features to enable business continuity
Stop wasting time. Protect your business with ipSCAPE.
True Cloud Solution
Providing scalable and reliable contact centre technology for Customer Sales, Support and Service teams for over 15 years.
Work from Anywhere
The cloud operating model allows agents to be located anywhere that has a data connection.
Fast Implementation
ipSCAPE can help you get your cloud contact centre up in as little as 24 hours. Our team can provide support and training to get your team prepared and ready.