About ipSCAPE

Since 2005, we’ve been helping companies improve their customer service delivery, increase agent productivity and enhance sales.

About us

Established in 2005, ipSCAPE is an Australian cloud-based Software as a Service (SaaS) call centre company. ipSCAPE has head offices in North Sydney and a large national presence servicing multiple government and enterprise clients across Australia. In addition, the company has expanded through international partners who distribute ipSCAPE software to clients throughout Asia and Europe. 

ipSCAPE offers multi-channel customer experience technology with feature-rich solutions and advanced integration capability with leading CRM and Business Intelligence applications.  

Designed to be simple to use, ipSCAPE is a full feature solution that can be used to improve customer experience, increase employee productivity and maximise sales conversions.

ipSCAPE Workspace - bringing your contact centre together

Working at ipSCAPE

At ipSCAPE we are committed to attracting and retaining the best talent. We have an inclusive and innovative workplace where employees are encouraged to develop their skills to the highest possible levels.

Are you ready to change your routine? Join us to advance your career and discover a future of opportunities.

Our Customers

 

Laithwaite's Wine logo
ipSCAPE Workspace - bringing your contact centre together

Australian Contact Centre Technology

ipSCAPE is a full-service cloud contact centre solution designed to power call centres, enhance the customer experience, improve sales results and increase agent productivity.

Cloud Contact Centre Technology that provides multi-channel capabilities across:

Certifications

ISO 27001:2013 certification

 ISO 27001:2013 is a globally recognised standard for information security management. It specifies requirements for establishing, implementing, maintaining, and improving an information security management system within an organisation. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.  

 ipSCAPE proudly operates in ISO 27001:2013 certified environments. The data centres, telecommunication carriers, and other ipSCAPE partners that support our technology platform are ISO certified. This ensures that all ipSCAPE software operates only in secure environments which meet this important benchmark.

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