Donald Trump’s tweets throughout the recent Republican National Convention once again brought the issue of social media etiquette sharply into focus. More than 18 million people on Facebook, 10.2 million on Twitter and millions more on YouTube, Instagram and Snapchat¹...
Ensuring customer loyalty is all about process. Create a seamless experience for your customers from first engagement, through the sales process and into after-care, and your business will reap the benefits of a loyal and satisfied customer base. One of the best ways...
